FAQ

Everything you need to know about hamster racing, betting, and our platform.

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Racing Hamsters

100%

Ethical Care

Instant

Payouts

Getting Started

Hamster Care & Ethics

Luxury hamster habitat with comfortable bedding and toys

Luxury Habitats

Spacious, climate-controlled homes

Professional veterinarian examining a hamster

Professional Racetrack

24/7 professional racing

Betting & Gameplay

Payments & Security

Technical Support

Still Have Questions?

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HAMSTERS

FAQ

Getting Started

How do I start racing hamsters?

Do I need to download any software?

What's the minimum age requirement?

Hamster Care & Ethics

Luxury Habitats

Professional Racetrack

How are the hamsters treated?

Are the races actually live?

Do hamsters get tired from racing?

Can I sponsor or adopt a hamster?

Betting & Gameplay

How do the betting system/odds work?

What's the minimum and maximum bet?

How long do races last?

Payments & Security

What payment methods do you accept?

How fast are withdrawals?

Is my personal information secure?

Are there any fees?

Technical Support

What if I experience technical issues during a race?

Which browsers work best?

Can I play on mobile devices?

How do I contact customer support?

Still Have Questions?